Question 1

Can I use credits with any coach?

Accepted Answer

Yes you can use credits with any coach.

Question 2

Are credits refundable?

Accepted Answer

Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.

If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.

Question 3

How much can you really get done in 1h?

Accepted Answer

One hour might not seem like a lot. But coaches are used to making the most of the time. They’ll come ready to the session so you can cover the topics that are important to you and walk away with concrete next steps.

Question 4

How does your 100% risk-free trial work?

Accepted Answer

If you aren’t satisfied with one of your coaching sessions for any reason, get in touch with us within 24h of the end of your session and you’ll be eligible for a refund. We refund up to 1 coaching session per user.

Question 5

The coaches look intimidating, are they going to judge me?

Accepted Answer

Coaches’ bios might look intimidating because some of them have worked at big companies and have senior titles. But they’re all genuinely interested in helping you out. They’re here for you, will show empathy, and do their best to help you achieve your goals.

Question 6

What does SuperCoach mean?

Accepted Answer

About ~25% of coaches on the platform have the SuperCoach badge. Every 3 months, we check if each coach meets the following criteria for the past year. If they do, they earn the SuperCoach badge for the next 3 months.

1. Maintain a 3% or less cancelation rate. SuperCoaches are required to have a cancelation rate of less than 3.0% of bookings they receive. No-shows also count towards the cancellation rate. Low cancellations mean clients can book with confidence.

2. Attain an average rating of 4.8 or higher. SuperCoaches are required to have a 4.80 or higher average overall rating based on reviews from clients over the past year. Clients can therefore expect an great experience when they book with a SuperCoach.

3. Complete 5 or more sessions over the past 12 months. SuperCoaches are required to complete at least 5 sessions over the past year. Clients know they'll be working with coaches who have helped people in similar situations to theirs in the past.

Question 7

How many credits do I need?

Accepted Answer

Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.

Question 8

How much do credits cost?

Accepted Answer

Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.

Question 9

How many credits do coaching sessions cost?

Accepted Answer

Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.

Question 10

Is IGotAnOffer legit or a scam?

Accepted Answer

IGotAnOffer Ldt is a UK-based company registered with number 09187044. It was founded by Max Serrano in 2014 as a side project and he started focusing on it full-time in 2018. Max now lives in France, his home country. All coaches on IGotAnOffer have either gone through an ID check or a 30-minute Zoom call to verify their background. You can check our Google Reviews. If you still have doubts, we also recommend reading our blog content or checking our YouTube channels: Product, Engineering, Consulting.

Question 11

What does {{page.company.name|add_article}} resume coach do?

Accepted Answer

{{page.company.name|add_article, capitalize}} resume coach will offer you detailed suggestions on how you can improve your resume and tailor it to {{page.company.name}}.

A professional resume review from an ex-{{page.company.name}} recruiter or hiring manager will usually include the following:

Specific insights into what {{page.company.name}} recruiters and hiring managers are looking for
Feedback on formatting, structure, tone, and overall length
Help rewriting bullet points to clearly show your impact using metrics
Advice on what strengths to highlight and how to position your background effectively
Suggestions on how to optimize your resume for {{page.company.name}}’s roles and company culture
ATS compatibility checks to ensure your resume gets seen
Strategic input on what roles to target and how to approach the {{page.company.name}} hiring process
A clear, confident plan to help you move forward and land interviews

Question 12

What do {{page.company.name}} recruiters look for in a resume?

Accepted Answer

Recruiters and hiring managers at {{page.company.name}} and other top tech companies are scanning your resume to answer one key question fast: Does this person have the skills and impact to succeed in this role?

Here’s what they tend to look for:

Clear evidence of impact. They want to see what you’ve achieved, not just what you were responsible for. Use metrics, outcomes, and action verbs to make your work stand out.
Relevance to the role. Your resume should make it obvious that you meet the core requirements of the position. That includes the right technical or domain skills, but also relevant industries, team sizes, or product types.
Structured and scannable formatting. Recruiters spend seconds on each resume at first glance. A clean layout, bullet points, and a strong top section make it easier for them to pick out your key selling points.
Progression and ownership. {{page.company.name}} values people who’ve taken initiative and grown. Show promotions, increasing scope, or ownership over important projects.
Signals of collaboration and leadership. {{page.company.name}} recruiters look for signs that you’ve worked across teams, led efforts, or driven alignment—not just executed tasks.

If you're targeting {{page.company.name}} or a similar company, tailor your resume to mirror the language of the job description and highlight your most relevant wins up top. Your goal is to make it easy for the recruiter to say “yes” to the next round.

Question 13

How does a resume review work?

Accepted Answer

With some resume review services, you upload your resume to their site and then receive written feedback on your resume usually within a few hours. Many of these are free, as the hope is that you'll then buy a resume-writing package.

However, on our resume review platform, you get your resume feedback in person, as part of a 1-hour resume coaching session with the resume coach you've selected. This allows for a deeper, two-way conversation about what you want to achieve with the resume and how to do it.

By the end of the hour, you'll have a clear, detailed and specific advice on how to turn your resume from 'okay' to 'oustanding'. You can then start applying to roles more confidently and getting more interview call backs.

Question 14

How much do resume services normally cost?

Accepted Answer

The price of resume services can vary significantly, depending on the type of service you choose and the level of expertise you're looking for. Here's a breakdown of the typical costs you can expect:

Resume Review Services: Prices range from $0 to ~$550 per hour. The price generally reflects the expertise of the person reviewing your resume, the time they spend on it, and how much two-way feedback is offered.
Resume Writing Services: Cost tends to be much higher as you're asking someone to create your resume from scratch. You can expect to pay anywhere from $100 to $2000, depending on the complexity of your career history and the expertise of the writer.
Additional Services: Some resume service providers offer add-on services, such as cover letter writing, LinkedIn profile optimization, or job interview coaching. These extras can increase the overall cost but may provide valuable support in your job search.
Value for money: Resume reviews tend to offer much better ROI. You’re not paying for someone to gather basic info or format bullet points—you can do that. Instead, you’re paying for high-leverage feedback from someone who knows what top companies want to see. That means more value for less money—and often, better results.

On IGotAnOffer, you can book a resume review with a top coach from just $100 per hour. That makes our platform one of the best value resume services around.

Question 15

How should I format my resume for {{page.company.name}}?

Accepted Answer

{{page.company.name}} recruiters don’t want fluff, fancy designs, or walls of text. They want clarity. Here’s how to format your resume so it’s easy to read and ticks all the right boxes:

Keep it simple and clean. Use a plain layout with clear section headers and no distracting visuals. Stick to black text, standard fonts (like Arial or Calibri), and a single-column format. Fancy templates can trip up ATS systems and waste a recruiter’s time.
Put the most relevant stuff up top. Start with a short summary or highlight section that spells out your years of experience, core skills, and standout achievements. This helps {{page.company.name}} recruiters quickly understand why you're a fit.
Use reverse chronological order. List your most recent roles first. Under each role, use bullet points that focus on impact, not just responsibilities. Start each bullet with a strong verb and include metrics where possible.
Include a skills/tools section. Make it easy for the recruiter (and the ATS) to see what tools, technologies, or domains you’ve worked with—especially those mentioned in the job description.

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