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Yes you can use credits with any coach.

Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.

If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.

You can cancel or reschedule coaching sessions for free as long as you do so more than 24 hours before the start of your session.

Within 24 hours, it is not be possible to reschedule or cancel your session.

If you fail to attend a coaching session or are more than 15mins late, the session will be considered a "no show" and will be counted as having been used.

One hour might not seem like a lot. But coaches are used to making the most of the time. They’ll come ready to the session so you can cover the topics that are important to you and walk away with concrete next steps.

Coaches’ bios might look intimidating because some of them have worked at big companies and have senior titles. But they’re all genuinely interested in helping you out. They’re here for you, will show empathy, and do their best to help you achieve your goals.