Question 1

Can I use credits with any coach?

Accepted Answer

Yes you can use credits with any coach.

Question 2

Are credits refundable?

Accepted Answer

Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.

If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.

Question 3

How much can you really get done in 1h?

Accepted Answer

One hour might not seem like a lot. But coaches are used to making the most of the time. They’ll come ready to the session so you can cover the topics that are important to you and walk away with concrete next steps.

Question 4

How does your 100% risk-free trial work?

Accepted Answer

If you aren’t satisfied with one of your coaching sessions for any reason, get in touch with us within 24h of the end of your session and you’ll be eligible for a refund. We refund up to 1 coaching session per user.

Question 5

The coaches look intimidating, are they going to judge me?

Accepted Answer

Coaches’ bios might look intimidating because some of them have worked at big companies and have senior titles. But they’re all genuinely interested in helping you out. They’re here for you, will show empathy, and do their best to help you achieve your goals.

Question 6

What does SuperCoach mean?

Accepted Answer

About ~25% of coaches on the platform have the SuperCoach badge. Every 3 months, we check if each coach meets the following criteria for the past year. If they do, they earn the SuperCoach badge for the next 3 months.

1. Maintain a 3% or less cancelation rate. SuperCoaches are required to have a cancelation rate of less than 3.0% of bookings they receive. No-shows also count towards the cancellation rate. Low cancellations mean clients can book with confidence.

2. Attain an average rating of 4.8 or higher. SuperCoaches are required to have a 4.80 or higher average overall rating based on reviews from clients over the past year. Clients can therefore expect an great experience when they book with a SuperCoach.

3. Complete 5 or more sessions over the past 12 months. SuperCoaches are required to complete at least 5 sessions over the past year. Clients know they'll be working with coaches who have helped people in similar situations to theirs in the past.

Question 7

How many credits do I need?

Accepted Answer

Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.

Question 8

How much do credits cost?

Accepted Answer

Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.

Question 9

How many credits do coaching sessions cost?

Accepted Answer

Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.

Question 10

Is IGotAnOffer legit or a scam?

Accepted Answer

IGotAnOffer Ldt is a UK-based company registered with number 09187044. It was founded by Max Serrano in 2014 as a side project and he started focusing on it full-time in 2018. Max now lives in France, his home country. All coaches on IGotAnOffer have either gone through an ID check or a 30-minute Zoom call to verify their background. You can check our Google Reviews. If you still have doubts, we also recommend reading our blog content or checking our YouTube channels: Product, Engineering, Consulting.

Question 11

What does {{page.skill.name|add_article}} interview coach do?

Accepted Answer

{{page.skill.name|add_article, capitalize}} interview coach helps you practice real interviews so you can think on your feet—something you just can’t simulate alone or with a bot. They give expert feedback that friends or peers usually can’t, help you build confidence, and focus your prep on what really matters. The right coach will also bring company-specific insights and help you pick the best stories to tell in your behavioral interviews.

Here's a more detailed look at what {{page.skill.name|add_article}} interview coach can do for you:

Give you expert feedback: After conducting a mock interview with you, your coach will zoom in on your weaker areas and give you highly actionable, specific feedback that you can take away and use to improve your performance.
Help you prepare more efficiently: {{page.skill.name|add_article, capitalize}} interview coach can help you save weeks of unnecessary prep time by creating a study plan that cuts through the noise and helps you focus on the most important areas.
Increase your confidence: Studies have shown that around 93% of people feel nervous before a job interview. Unless you’re one of the 7% with ice in their veins, you’ll need to find a way to deal with nerves, remain calm, and project confidence. The more you practice something, the less stressful it should become, so mock interviews with a coach can really help reduce anxiety.
Give company-specific insights into the interview process: Too often, interview processes at large corporations are slow and rather opaque. Glassdoor.com is useful but has its limits. If you really want some insight from someone who’s been on the inside of the process, book {{page.skill.name|add_article}} interview coach who has run interviews at the company you’re interviewing for.
Help you tell the right stories: Your coach will tell you what interviewers really want to hear about, and will show you how to tell the most impactful stories.
Gauge whether you’re ready: Some candidates like to use interview coaching to test their readiness levels. They then adapt their interview preparation accordingly.
Help you structure your answers: Almost any answer you give in an interview should have a structure. For example, most people use the STAR method for answering behavioral questions (though we believe that the SPSIL method is better). An interview coach can show you the relevant answer frameworks that are relevant to your interviews.

Question 12

How will my {{page.skill.name}} interview coaching session work?

Accepted Answer

In a 1h mock interview session, you’ll spend 45 minutes being interviewed by your coach and they will give you feedback on your performance for 15 minutes. They will identify your weak points, give insightful, actionable advice on how to improve, and give you more confidence going into your real interviews.

In a more general preparation session, you can get your {{page.skill.name}} interview coach to help you structure your preparation, answer any questions you might have about your upcoming interview, and make more efficient use of your study time.

Question 13

How much does {{page.skill.name|add_article}} interview coach normally cost?

Accepted Answer

{{page.skill.name}} interview coaches normally cost over $200 per hour, and if they have experience at top companies you can easily pay $300 per hour or much more. It is sometimes possible to find coaches who charge lower rates, especially on sites like Fiverr, but they usually lack interviewer experience at top companies.

Various factors affect what you might pay for interview coaching:

The type and level of expertise the coach has and how specialized they are
How good the website is (e.g can you instantly schedule a coaching session or do you have to call?)
Level of seniority (for example, an exec {{page.skill.name}} coach will charge more than an entry-level {{page.skill.name}} coach)
Booking individual hours vs bulk buying
The coaching platform's 'take rate'
Whether it includes added services as well as the mock interview session

On our platform you can hire an experienced {{page.skill.name}} interview coach from just $100 per hour. This makes IGotAnOffer easily one of the most affordable interview coaching services around.

Question 14

How is practicing with {{page.skill.name|add_article}} interview coach different to doing mocks with a friend or peer?

Accepted Answer

Practicing with {{page.skill.name|add_article}} interview coach is a totally different experience from doing mocks with a friend or peer.

Our coaches have all conducted interviews at top companies, so they know exactly what interviewers are looking for. They won’t just say “that sounded good”, they’ll tell you why something worked or didn’t, and how to make your answers tighter, clearer, and more impactful.

Friends or peers might be smart, but they’re not calibrated. A coach will push you on the right things, find your weak points, and give you a realistic sense of how you'd perform in a real interview. Plus, they can help you build a plan, identify gaps in your prep, and flag blind spots you didn’t know you had.

Question 15

How should I prepare for an engineering manager interview?

Accepted Answer

Engineering manager interviews at top tech companies are designed to evaluate both your leadership ability and technical expertise. You’ll typically face three types of interviews:

Leadership interviews. These focus on behavioral questions that assess your experience managing people, driving projects, and navigating team dynamics. You’ll need to demonstrate how you build teams, lead through ambiguity, and make thoughtful decisions.
System design interviews. You’ll be asked to design complex systems, explain architectural decisions, and discuss scalability, tradeoffs, and reliability. These interviews assess your technical knowledge and how you think through open-ended engineering problems.
Coding interviews. These assess whether you can write optimized code and help others improve theirs. You may be asked to solve algorithmic problems or review a code snippet and suggest improvements.

This is a senior role, so standards will be extremely high for both technical and behavioral assessments. Here's how you can prepare:

Clarify your leadership stories. Identify 8–10 key experiences that showcase how you’ve managed people, handled tough situations, and driven results. Practice behavioral questions using a structured approach like STAR or SPSIL and focus on outcomes, tradeoffs, and your role in team success.
Strengthen your system design skills. Review high-level architecture patterns, scaling strategies, and how real systems are built (e.g., queues, caching, database sharding). Practice common design prompts like designing an API rate limiter or a large-scale messaging system.
Brush up on coding foundations. Focus on problems involving arrays, strings, hash maps, and trees. Use platforms like LeetCode or interview practice portals to review algorithmic patterns and reinforce your fundamentals.
Simulate the real thing. Practice mock interviews with other engineering managers or coaches. This helps you get expert feedback, discover weak points, and build confidence under pressure.
Study the company-specific process. Each company emphasizes different areas—for example, Google leans heavily into system design and leadership, while others may prioritize hiring and team culture more explicitly.

For more guidance, read our engineering manager interview prep guide.

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