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100% satisfaction guarantee
If you aren’t satisfied with your Engineering coaching session for any reason, get in touch with us within 24h and we’ll refund you.
How does the coaching service work?
Step 1 - Purchase your coaching hours.
You can use your coaching hours with a single coach, or spread them across multiple coaches. All coaches have been vetted by our team. They have extensive Engineering coaching experience and a passion for making others successful.
How many sessions would you like to purchase?
Step 2 - Schedule your hours with any coach.
For each coaching hour, pick a coach, and select a time in their calendar. Coaches only need 12h notice to be booked. So, you could start practicing as early as today.
Step 3 - Meet with your coach.
Each coaching session lasts 1h. At the time of the session, you’ll login to a Google Meet call to meet your coach. They’ll confirm the objectives of the session with you and get started. You’ll be in touch with your coach over email before and after the session so you can ask any questions you have.
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Frequently asked questions
Engineering coaches can help you work through a range of challenges including:
- Improving your Engineering skills
- Transition to a new career
- Advance your career
- And more!
You can hire an Engineering coach on our platform from $119 per hour. This makes our platform one of the most affordable Engineering coaching services around.
Yes, once you’ve purchased your coaching sessions you can schedule them with any coach on our team.
Yes, unused coaching sessions can be refunded within 30 days of getting purchased. After 30 days the sessions cannot be refunded anymore, but you can still use them at any point in the future.
If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 sessions, and paid 10 x $129 = $1,290. If you end up only using 5 sessions, we will refund you the difference between what you have paid ($1,290), and what you would have paid had you purchased 5 sessions (5 x $139 = $695). So in this specific example we would refund: $1,290 - $695 = $595.
You can request a refund for your unused sessions directly from the order tab in your account.
There is no time limit to use the coaching sessions. You can purchase them now and use them whenever you like.
Coaching sessions can be cancelled and rescheduled for free by giving us more than 24h notice. In other words, if you decide you don’t need the session anymore and tell us more than 24h in advance it will be eligible for a refund as an "unused" session. Or if you decided that you want to do the session at another time and tell us more than 24h in advance we will reschedule it for free.
If you fail to attend a coaching session, or are more than 15mins late, the session will be considered a "no show" and it will count as having been used.
If you aren’t satisfied with one of your coaching sessions for any reason, get in touch with us within 24h of the end of your session and you’ll be eligible for a refund. We refund up to 1 coaching session per user.
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