Question 1

Can I use credits with any coach?

Accepted Answer

Yes you can use credits with any coach.

Question 2

Are credits refundable?

Accepted Answer

Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.

If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.

Question 3

What is your cancellation, "no show" and rescheduling policy?

Accepted Answer

You can cancel or reschedule coaching sessions for free as long as you do so more than 24 hours before the start of your session.

Within 24 hours, it is not be possible to reschedule or cancel your session.

If you fail to attend a coaching session or are more than 15mins late, the session will be considered a "no show" and will be counted as having been used.

Question 4

How much can you really get done in 1h?

Accepted Answer

One hour might not seem like a lot. But coaches are used to making the most of the time. They’ll come ready to the session so you can cover the topics that are important to you and walk away with concrete next steps.

Question 5

The coaches look intimidating, are they going to judge me?

Accepted Answer

Coaches’ bios might look intimidating because some of them have worked at big companies and have senior titles. But they’re all genuinely interested in helping you out. They’re here for you, will show empathy, and do their best to help you achieve your goals.

Question 6

How does your 100% risk-free trial work?

Accepted Answer

If you aren’t satisfied with one of your coaching sessions for any reason, get in touch with us within 24h of the end of your session and you’ll be eligible for a refund. We refund up to 1 coaching session per user.

Question 7

What does SuperCoach mean?

Accepted Answer

About ~25% of coaches on the platform have the SuperCoach badge. Every 3 months, we check if each coach meets the following criteria for the past year. If they do, they earn the SuperCoach badge for the next 3 months.

1. Maintain a 3% or less cancelation rate. SuperCoaches are required to have a cancelation rate of less than 3.0% of bookings they receive. No-shows also count towards the cancellation rate. Low cancellations mean clients can book with confidence.

2. Attain an average rating of 4.8 or higher. SuperCoaches are required to have a 4.80 or higher average overall rating based on reviews from clients over the past year. Clients can therefore expect an great experience when they book with a SuperCoach.

3. Complete 5 or more sessions over the past 12 months. SuperCoaches are required to complete at least 5 sessions over the past year. Clients know they'll be working with coaches who have helped people in similar situations to theirs in the past.

Question 8

How many credits do I need?

Accepted Answer

Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.

Question 9

How many credits do coaching sessions cost?

Accepted Answer

Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.

Question 10

How much do credits cost?

Accepted Answer

Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.

Question 11

Is IGotAnOffer legit or a scam?

Accepted Answer

IGotAnOffer Ldt is a UK-based company registered with number 09187044. It was founded by Maxime Serrano and Clement Minaudier in 2018. All coaches on IGotAnOffer have either gone through an ID check or a 30-minute Zoom call to verify their background. You can check our Google Reviews. If you still have doubts, we also recommend reading our blog content or checking our YouTube channels: Product, Engineering, Consulting.

Question 12

What is {{page.company.name|add_article}} mock interview?

Accepted Answer

{{page.company.name}} mock interviews are practice sessions designed to simulate real interviews at {{page.company.name}}. You’re interviewed by someone who plays the role of a hiring manager or experienced {{page.company.name}} interviewer, and you get detailed feedback afterward. It's run like a real interview, so you can get used to the pressure, timing, and expectations of the real thing.

Mock interviews can help you to:

Practice under realistic pressure. You'll be forced to think on your feet and get used to answering {{page.company.name}} questions out loud, not just in your head.
Get expert feedback. A good mock interviewer will tell you how to improve, what’s missing, and what top companies like {{page.company.name}} are really looking for.
Gain {{page.company.name}} insights. If you pick a coach who has run interviews at {{page.company.name}}, they can tell you exactly what to expect.
Increase confidence. Practicing in a safe environment will make the real interview less intimidating.
Sharpen your storytelling. For behavioral interviews, you’ll learn which stories to tell, and how.

In short, mock interviews take the guesswork out of prep. You’ll go into real interviews at {{page.company.name}} more prepared, more confident, and more likely to perform at your best.

Question 13

How will my {{page.company.name}} mock interview work?

Accepted Answer

In a 1h {{page.company.name}} mock interview session, you’ll spend 45 minutes being interviewed by your coach, and they will give you feedback on your performance for 15 minutes. They will identify your weak points, give insightful, actionable advice on how to improve, and give you more confidence going into your real interviews.

Question 14

How is practicing with {{page.company.name|add_article}} interview coach different to doing mocks with a friend or peer?

Accepted Answer

Practicing with {{page.company.name|add_article}} mock interview coach is a totally different experience from doing mocks with a friend or peer.

Our {{page.company.name}} coaches have all conducted interviews at the company, so they know exactly what its interviewers are looking for and can give you insights specific to {{page.company.name}} interviews. They won’t just say “that sounded good”, they’ll tell you why something worked or didn’t, and how to make your answers tighter, clearer, and more impactful.

Friends or peers might be smart, but they’re not calibrated. A coach will push you on the right things, help you cut fluff, and give you a realistic sense of how you'd perform in a real interview. Plus, they can help you build a plan, identify gaps in your prep, and even flag blind spots you didn’t know you had.

Question 15

What's the acceptance rate for {{page.company.name}} interviews?

Accepted Answer

There aren’t any official stats on {{page.company.name}}’s interview acceptance rate. Companies like {{page.company.name}} don’t tend to publish that kind of data, and the blog articles you'll find on this topic usually use junk statistics.

With that in mind, based on what employees and candidates share on forums like Reddit and Blind, and knowing how many applications these companies receive compared to how many roles they actually fill, we guess that the overall pass rate from application to offer is probably around 2% or less.

Even at the interview stage, we're probably still talking about less than 10% of candidates making it through to an offer.

That doesn’t mean you personally have a 10% shot of passing your interviews. Some candidates will be underprepared, some will lack key skills. If you meet the requirements and prepare well, it's still super competitive, but you've got a real chance.

Practice Mock Interviews with ex-Bain & Company Interviewers