More information about Hugo M.

Yes, once you’ve purchased your coaching sessions you can schedule them with any coach on our team.

Yes, unused coaching sessions can be refunded within 30 days of getting purchased. After 30 days the sessions cannot be refunded anymore, but you can still use them at any point in the future.

If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 sessions, and paid 10 x $129 = $1,290. If you end up only using 5 sessions, we will refund you the difference between what you have paid ($1,290), and what you would have paid had you purchased 5 sessions (5 x $139 = $695). So in this specific example we would refund: $1,290 - $695 = $595.

You can request a refund for your unused sessions directly from the order tab in your account.

There is no time limit to use the coaching sessions. You can purchase them now and use them whenever you like.

Coaching sessions can be cancelled and rescheduled for free by giving us more than 24h notice. In other words, if you decide you don’t need the session anymore and tell us more than 24h in advance it will be eligible for a refund as an "unused" session. Or if you decided that you want to do the session at another time and tell us more than 24h in advance we will reschedule it for free.

If you fail to attend a coaching session, or are more than 15mins late, the session will be considered a "no show" and it will count as having been used.

If you aren’t satisfied with one of your coaching sessions for any reason, get in touch with us within 24h of the end of your session and you’ll be eligible for a refund. We refund up to 1 coaching session per user.

Clients do three to four sessions with us on average which we believe demonstrates they find value in it. If you aren’t sure this is for you, we recommend doing a trial session. If you feel the session didn’t help we’ll give you 100% of your money back, no questions asked.

Clients who get a job offer do 5.88 sessions on average. Others do 3.33. Our usual recommendation is therefore to do 6 sessions. But you might need less or more depending on your situation. To get a more customized opinion, schedule sessions with one or two coaches to get their opinions on your readiness and go from there.

Coaches’ bios might look intimidating because some of them have worked at big companies and have senior titles. But they’re all genuinely interested in helping you out. They’re here for you, will show empathy, and do their best to help you achieve your goals.

One hour might not seem like a lot. But coaches are used to making the most of the time. They’ll come ready to the session so you can cover the topics that are important to you and walk away with concrete next steps.

IGotAnOffer Ldt is a UK-based company registered with number 09187044. It was founded by Max Serrano in 2014 as a side project and he started focusing on it full-time in 2018. Max now lives in France, his home country. All coaches on IGotAnOffer have either gone through an ID check or a 30-minute Zoom call to verify their background. You can check our Google Reviews. If you still have doubts, we also recommend reading our blog content or checking our YouTube channels: Product, Engineering, Consulting.