More information about Masa I.

I have been in the financial services and fintech sectors for over 15 years. More than 12 of those years were spent in product management within the payments and lending space, across consumer and small business segments. I spent 9 years at Amazon with the Consumer Payments organization, having held several leadership roles with increasing responsibilities in multiple countries.
After nearly a decade at Amazon, I recently left to pursue opportunities that were better aligned with my passion.
With more than 12 years in product management, I spent 7 of those years in leadership roles managing and hiring product managers, program managers, and marketing managers, including managers of others.
Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.
Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.
If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.
Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.
Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.