More information about Josh B.

I’m Josh, a career and leadership coach with 20+ years of experience in product management and customer success leadership at Tripadvisor, Experian, StyleSeat, VUI, and AI scale-ups.
I’ve helped 1,000+ professionals get confident and lead with impact. I work with high performers from CS to tech to prep for interviews, build communication skills, and step into senior roles.
Aiming for a promotion or adjusting to new challenges? I’ll help you move forward with clarity and confidence.
I have been on both sides of the interviewing table many times - all three sides if you count coaching. As a hiring manager, I have interviewed hundreds of Product Managers and Customer Success Managers, from L1 through L7; I have also coached 100+ students through hundreds of interviews...
I have reviewed 1,000+ resumes as a hiring manager and a career coach. I am skilled at translating experiences into compelling summaries and bullets, and crafting resumes that land more interviews at top companies, from FAANG and tier-1 companies to startups.
I am a certified career coach who has worked with 100+ students to gain clarity and chart their course. My track record includes helping with complete career shifts, company changes, promotions, negotiations, and new management, and I am skilled at helping new managers learn how to lead with empathy.
I have helped more than 100 people improve their offers by an average of 13% base and 29% total comp. Nearly all are mid- to senior-level professionals in tech, spanning various roles such as Customer Success, Product Management, Engineering, Design, and Project/Program Management.
I have also negotiated more...
I help professionals thrive in moments that matter: starting a new role, stepping into leadership, or navigating complex dynamics at work. Together, we focus on building trust early, creating momentum, and positioning you for growth. From managing difficult stakeholders to preventing burnout and leading through change, we’ll tackle the...
I help clients master high-impact skills like storytelling, executive communication, and cross-functional influence. Whether you’re preparing for a big presentation, trying to manage up more effectively, or just want to speak with more clarity and confidence, I’ll guide you through a personalized learning roadmap. We’ll workshop your real-world challenges,...
Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.
Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.
If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.
Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.
Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.