More information about Benben L.

I am a seasoned product leader with over 8 years of experience.
Currently, I am the head of product at Pixocial, where I lead the SaaS product line. Before joining Pixocial, I was at Shopify, spearheading the development and launch of Shop Cash, a pioneering loyalty program that rapidly scaled to over 20 million users in the US. Before that, I worked at Weee, where I led the launch and growth of two new business lines: Restaurant Delivery and Alcohol Delivery.
I have been the hiring manager for multiple PM positions throughout my career and interviewed 200+ candidates. I was also a mentor at the APM program during my time at Shopify.
Unfortunately, there’s no set answer to that question as every situation is different. We recommend doing one or two sessions with a coach to get started. They’ll be able to give you an assessment of how many sessions you’ll need overall.
Yes, unused credits can be refunded within 30 days of getting purchased. After 30 days the credits cannot be refunded anymore, but you can still use them at any point in the future.
If you do get a refund it will be corrected for the discount you initially got. As an example, imagine you have purchased 10 credits, and paid 10 x $48 = $480. If you end up only using 5 credits, we will refund you the difference between what you have paid ($480), and what you would have paid had you purchased 5 credits (5 x $50 = $250). So in this specific example we would refund: $480 - $250 = $230.
Credits cost $50 to $40 per credit. The more you buy, the cheaper they get.
Coaches cost 2, 3, 4 or 5 credits per 1h coaching session.