Capital One Interview Process (8 steps to getting an offer)

By Kim Visda on August 28, 2025 How we wrote this article

Capital One’s interview process is long and arduous. Not knowing what to expect makes it even harder to prepare for.

We’re here to help. We work with up to 50 interviewers for Capital One on our platform, and they’ve coached hundreds of candidates in navigating and preparing for the company’s difficult interview process.

Here’s what you need to know:

Capital One’s interview process varies by role, but most candidates will encounter these key milestones: automated assessment, recruiter screen, virtual test, hiring manager pre-screen, and a “Power Day” of interviews. For certain roles in data science, a take-home challenge may be given.

If you pass all of these stages, they will then match you to a team and give you your offer. The absolute final step is your salary negotiation.

In the rest of this article, we’ll dive deep into each stage of the Capital One interview process and how you can prepare for it.

Step 1: Resume screen
Step 2: Automated assessment
Step 3: Recruiter screen
Step 4: Virtual test (Virtual Job Tryout)
Step 5: Hiring manager pre-screen
Step 6: Take-home challenge (data science roles only)
Step 7: Power Day
Step 8: Offer and salary negotiation

Before we delve into the process itself, let's get to know Capital One first and gain a clearer picture of the company you’re aiming for.

About Capital One ↑

Capital One, founded in 1994, is one of the largest banks in the United States. Headquartered in McLean, Virginia, it services over 100 million customers in the US, Canada, and the UK.

Capital One is unique. Despite being founded as a single-business bank, it has grown to become the 9th largest bank ($490.6B in assets) in the United States as of early 2025, behind firms such as JPMorgan Chase and Goldman Sachs. The business was initially focused solely on credit cards, but now includes the following 3 verticals:

Credit cards
Consumer banking
Commercial banking

The company's success is driven largely by its clever use of data. It develops sophisticated strategies and techniques for identifying and directly marketing to profitable customers. This gave the company a competitive advantage over traditional banks, which have historically focused on broad (rather than targeted) marketing.

With its unusual history and focus on technology, Capital One has more of a "tech firm" feel, which is different from what you'd expect from a giant financial institution. It also has its own strategy group, which serves as its internal consulting firm.

Capital One is also a top credit card issuer in the US. It is the third largest issuer of Visa and Mastercard credit cards, and one of the largest car finance companies in the US, making it a major player in consumer and commercial finance.

As of the end of 2024, the company employs around 52,600 people globally.

Working at Capital One

Organizational structure

Capital One operates in a multi-divisional (M-form) structure, organized into three main business units: credit cards, consumer banking, and commercial banking. Each unit oversees its own products and regional services.

From a company-wide perspective, this means that divisions operate semi-autonomously under centralized supervision from headquarters in Tysons, Virginia. This enables focused strategies for every line of business. It also helps retain coordinated governance and shared services throughout the organization.

Tech-forward approach

As for day-to-day employee life at Capital One, many employees praise the company’s tech-forward approach and how it keeps them learning through exposure to new technologies.

Hybrid work

Capital One has also embraced a hybrid approach. They value personal flexibility, but also boast a vibrant in-person work culture. Hybrid associates work in-office at least three days a week (Mondays through Thursdays). This allows you to enjoy all of the company’s in-person amenities, including cafeterias, green spaces, health centers, and more. Fridays are treated as enterprise-wide virtual work days.

Employees in the Contact Center and Operations department work fully remote.

Capital One interview process ↑

Now, let’s take an in-depth look at Capital One’s interview process.

Capital One hires for roles ranging from call center reps and product managers to software engineers and business analysts. There will be slight variations depending on the exact role you’re applying for, but this guide covers Capital One’s general interview milestones.

The application process for different roles is more or less the same: split between behavioral interviews and case interviews. Some roles, like the strategy consultant and strategy associate roles, may include a written case interview, along with the standard interviews conducted during the Power Day.

Keep in mind that you will be required to use video for all virtual interviews. If you won’t be able to use video for any reason, make sure to inform your recruiter ahead of time.

Step 1: Resume screen ↑

Before anything else, you’ll have to find and apply for the role you want.

Once you find a role you’re interested in and have determined that you meet all Basic Qualifications (BQs), you’ll start your application by submitting some basic information. You’ll then be prompted to complete your full application in Workday, according to Capital One’s FAQs.

Once the company receives your application, recruiters will then look at your resume and assess if your experience matches the position you’ve applied for.

To help tailor your application to the position you’re targeting, use our free resume guide. You can also find our role-specific resume guides for the following positions:

As for cover letters, they are not required for any roles and will not be reviewed as part of your application, according to Capital One’s UK-based early career website.

If you’re looking for expert feedback, you can also get input from our team of expert recruiters, who will cover what achievements to focus on (or ignore), how to get more impact from your bullet points, and more.

Step 2: Automated assessment ↑

The first step of Capital One’s interview process is the automated assessment. The purpose of this step is to filter out the initial pool of applicants and evaluate basic competencies relevant to the role.

This may include skills like:

Communication
Leadership
Problem-solving
Customer focus

On average, the online assessment tests take 20 to 45 minutes to complete.

If you pass this round, you’ll then be contacted by a recruiter to review your assessment experience and discuss the next steps.

Step 3: Recruiter screen ↑

The next step is the recruiter screen. This will typically be a brief phone call wherein your recruiter will discuss further details about the company and role. The purpose of this interview is to assess your fit.

Expect questions such as:

Why Capital One?
Walk me through your resume.
Tell me something about yourself that’s not on your resume.
What’s your biggest accomplishment?
How did you hear about this position?
What are your strengths and weaknesses?

This list of 23 common interview questions by Capital One is a good resource to review more example questions for practice.

If you pass this step, you will then move on to the more in-depth portion of the process, which includes a take-home challenge for some roles and longer interviews.

Step 4: Virtual test (Virtual Job Tryout) ↑

After the recruiter screen, you’ll then have to take a one-hour virtual exam, which will depend on the exact role you’re applying for. This virtual test will test your knowledge of the exact position you’re applying for.

Here are examples of the general modules you may encounter, based on Capital One’s Career FAQs:

Manage relationships: Make decisions and respond to scenarios you’ll commonly encounter in the role.
Work your business case: Review and integrate information from multiple sources about a fictitious business and offer solutions to help it succeed.
Tell us your story: Talk about your work experiences and background that have helped shape who you are.
Describe your approach: Talk about your preferred style and approach to work.
Quantitative assessment (for business analyst candidates): Take a standard quantitative test where you’ll be given a data set and 7 to 11 questions to answer. You'll need to use a spreadsheet to solve mathematical and analytical problems.

These modules apply to the assessment for project manager roles specifically, according to this Reddit thread. Other topics may also include: managing your projects, troubleshooting problems, and running your business.

As for business analyst roles, which receive a quantitative assessment as part of their test, we gathered some sample questions from the VJT as reported on Glassdoor, below.

Example Capital One VJT business analyst (quantitative assessment) questions

Ali and Sophie are budding musicians who have been playing Thursday night shows at a local live music venue. The venue told them that over the course of the last four weeks, they’ve had 900 tickets sold for their shows. They are curious to see how many people are repeat fans, coming to more than one show. The venue’s recent customer survey says that 60% of fans have come once, 30% have come twice, 6% have come three times, and 4% have come four times. How many unique people have seen an Ali and Sophie show during this period?
You make a change to your business model and add another employee. Calculate how many weeks it would take for the investment you've made (labour hours, infrastructure changes, training hours, reduced production in the first few weeks, etc.) to pay off and make a profit.
Two bikers leave from two different locations and try to reach a destination. Calculate to determine which biker will reach the location first and in how many hours. These are not static variables, as the speed of each biker changes throughout the journey.

Step 5: Hiring manager pre-screen (30 min.) ↑

Once you’ve passed the virtual test, you’ll then move on to Capital One’s hiring manager pre-screen.

This will just be a quick 30-minute phone call with a hiring manager, who’ll discuss the position and your background to assess your overall fit.

Step 6: Take-home challenge (data science roles only) ↑

For data science roles specifically, you may also be asked to do a take-home data science challenge, where you’ll be tested on the following competencies:

Data and engineering analytics
Written communication
Predictive modeling

Make sure to brush up on these concepts. You can reference our data science case interview guide and our data science interview guide to refresh your knowledge on common related topics.

Step 7: Power Day (3-5 interviews) ↑

Finally, once you’ve passed all of the initial tests mentioned above, you’ll move on to what Capital One calls the “Power Day.” As the name suggests, this stage covers an entire day of back-to-back interviews.

Capital One has fully transitioned to virtual interviews, so you can expect your Power Day interviews to be conducted online. Each interview may last for up to one hour. You’ll have a 1-hour break somewhere in between.

The exact interviews will vary depending on the role, but this stage will generally cover the following

Job fit interviews: This interview type is designed to evaluate your fit for the role, team, and company culture.
Behavioral interview: You’ll be asked behavioral questions that assess how you respond to and handle different types of situations. This interview typically follows the “Tell me about a time when…” line of questioning and will be done for most positions. Your interviewers for this stage will be assessing your problem-solving skills, influencing skills, and results focus. To learn more about behavioral interviews, check out our guide on the 16 most-asked behavioral interview questions.
Case interviews: Lastly, you’ll have to go through ‘case interactives’. These are open-ended conversations where you’ll be tasked to solve real business problems. Their purpose is to assess critical skills such as your strategic thinking, analysis skills, and quantitative skills. These interviews typically last an hour or, for mini case interviews, just 30 minutes. These roles typically undergo case interviews: analyst roles (strategy, business, operations, and data), strategy consultants and associates, product managers, and finance roles.

According to Capital One’s career website, these departments and roles have the highest number of job openings as of writing:

Technology & engineering: Software engineer, data engineer, machine learning engineer, AI engineer, applied researcher
Finance: Area sales manager, audit manager, relationship manager, financial analyst
Risk management: Risk manager, compliance manager, anti-money laundering investigator
Process and project management: Project manager, process manager
Data science: Data scientist, quantitative modeler, quantitative analyst

For more guidance on case interviews, take a look at our guide to Capital One case interviews. You may also want to reference some of the resources mentioned in our review of these popular case interview books.

Step 8: Offer and salary negotiation ↑

Finally, if you’re lucky enough to pass all of your interviews, you’ll receive your job offer from Capital One. There isn’t much information online about what exactly happens during this stage, but it will likely be your chance to negotiate your offer.

Your recruiter will get in touch with you about the details, likely scheduling one final call to clarify and discuss the terms. If they have not scheduled a call, you can ask for one.

Of course, salary discussions can be difficult and a bit uncomfortable, especially if you’re not used to having those discussions. Below are some tips for navigating your salary negotiations.

Salary negotiation tips

Be polite. Remember that the person you’re negotiating with is just doing their job, and that the two of you are not enemies. You’ll get much farther in your negotiations if you approach the conversation with grace.
Don’t give a number right away. Whenever possible, it’s better to wait until you receive an offer to start negotiating. This reduces the risk of giving a number that is lower than what the company otherwise would have paid, or giving a number that is so high that they are reluctant to interview you.
Do your research. Have a number in mind before the conversation begins, and back it up with data. Research your position and level on Levels.fyi, ask around on professional social networking sites like Blind, factor in the cost of living where you are, and, ideally, get some input from a current Apple employee.
Start high. To start the conversation, name a compensation number that is higher than your goal, and the Apple negotiator will likely end up negotiating it down to a number that is closer to your original goal.
Negotiate everything. Your offer will include more than a base salary and stock options—you also have bonuses, vacation days, location, work from home, and other aspects to consider. If the salary won’t budge, there may be some wiggle room around the other perks.

Check out our video on the 10 rules of salary negotiation for more tips, or book a salary negotiation coaching session with expert recruiters and negotiators to help you maximize your compensation.

Practice what you’ve learned before the actual negotiation.

Once you’ve completed this step and accepted your offer, congratulations! It’s time to start your career at Capital One.

Are you prepared for your Capital One interviews? ↑

We've coached more than 19,000 candidates for interviews since 2018. In our experience, practicing real interviews with experts who can give you company-specific feedback makes a massive impact on your interview performance.

We recommend finding a Capital One interview coach, so you can:

Test yourself under real interview conditions
Get accurate feedback from a real expert
Build your confidence
Get company-specific insights
Learn how to tell the right stories, better
Save time by focusing your preparation

Landing a job at a big tech company often results in a $50,000 per year or more increase in total compensation. In our experience, three or four coaching sessions worth ~$500 make a significant difference in your ability to land the job. That’s an ROI of 100x!

Click here to book mock interviews with experienced Capital One interviewers.